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I’ve just been to the Unicom conference in London on Social Tools for Business Use, and found it really insightful to hear people’s views and experiences on where and how social tools are actually being adopted within organisations. Seems like we’re seeing more and more case studies being shared (here we heard from BT, CILIP and IBM amongst others). As the word is spread about the benefits of so called Enterprise 2.0 tools, hopefully the light bulb will go ‘ping’ in more people’s heads, and we’ll see more organisations taking the plunge - hurrah! Here are some bits and pieces that I found most interesting:
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